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KB ELEMENTS · CUSTOMER CARE

Warranty & Service, Made Simple.

Verify coverage, register your product, request service, and follow repair progress from one secure place.

01

Verify Warranty

Use your complete serial number and the last four registered phone digits.

Check coverage → 02

Register Product

Submit product, purchase, contact, and proof-of-purchase details.

Start registration → 03

Request Service

Share the issue and evidence our service team needs.

Open a request → 04

Track Repair

See customer-visible progress without exposing private information.

Track progress →
SECURE WARRANTY LOOKUP

Verify your product

We require two matching details so a serial number alone cannot reveal customer information.

Warranty status and repair eligibility are separate decisions. A valid warranty does not automatically promise a free repair.
Where can I find it?

Look for “S/N” or “Serial” on the product label, packaging, or purchase document.

Official portalConnected to native KB Elements serial inventory.
Configurable coverageRules can vary by product, market, channel, and customer type.
Privacy by designPublic results never expose names, email addresses, or phone numbers.